Privacy Policy
We are committed to protecting your privacy and personal data. Last updated: February 2026.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, IMEI number, device details, and payment information when you use our services. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform.
2. How We Use Your Information
We use the information we collect to process and fulfill your unlock orders, communicate with you about your orders and account, send you technical notices and support messages, respond to your comments and questions, improve our services and develop new features, monitor and analyze usage trends, and detect and prevent fraudulent transactions and other illegal activities.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and processing payments, law enforcement agencies when required by law, and business partners who help us deliver our unlocking services. All third parties are required to maintain the confidentiality of your information.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmissions, secure payment processing through certified payment gateways, regular security audits, and restricted access to personal information by our staff. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Essential cookies are necessary for our website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our website.